Saturday 16 June 2012

ADS troubleshooting





Solution





In order to find the cause of the error, proceed as follows (depending on

the scenario that you use): Note that you require administration

authorization for some steps.

Contents





I ABAP:





1. Test program FP_TEST_00

2. Test program FP_PDF_TEST_00, RFC connection to ADS

3. Testing the user and password

4. Test destination service

5. Generated PDF with additional information





II Web Dynpro for Java





1. Testing the user and password

2. Generated PDF with additional information






I ABAP:





1. Use transaction SA38 to execute the program

FP_TEST_00.





Detailed information about this test program and about how you

should then proceed is given in the Adobe Document Services

Configuration Guide in the Help Portal under:

http://help.sap.com/saphelp_nw2004s/helpdata/en/37/504b8cbc2848a494

facfdc09a359b1/frameset.htm -> Adobe Document Services

Configuration Guide -> Configuring the Web Service -> Securing

Access to the Web Service ->Configuration Check -> Configuration

Check for PDF-Based Forms in ABAP

- If the FP_TEST_00 form is displayed in the print preview, the

ADS configuration is correct.

-> Check your application program that contains the call for

the form, and the form itself, for possible errors See point 5

for further information.

- If the system displays an error message instead of a form, the

configuration of ADS is incorrect.

-> Carry out the additional tests from point 2 onwards.

2. Use transaction SA38 to execute the program

FP_PDF_TEST_00.





This enables you to check the

RFC connection to ADS (see the





reference to the documentation given above).

- If the system displays the version number of ADS, the

configuration of the RFC connection is correct.

-> Proceed to point 4.

- You receive one of the following error messages:

1. If the system displays dialog fields for user and password

instead of the version number, the entries for user and

password in the RFC connection do not match the entries in user

management.

-> Check the user and the password. Continue with point 3.

2. The system displays a "SYSTEM ERROR" with the following

text:

"ERROR CODE : 100.101

ERROR MESSAGE : SOAP Runtime Exception: CSoapExceptionTransport

: HTTP send returned with status code"

-> Contact your system administrator and ask them to check or

correct the details for target device, service number and path

prefix in the RFC connection (transaction SM59).










3. If the system displays an error message stating that there

is no valid HTTP connection, then there is no RFC connection to

ADS.

-> Contact your system administrator and ask them to correct or

create the RFC connection (transaction SM59).

3. Check the

user and password of ADS





Requirement:

In order to carry out this test, you must know the user





and password for ADS. If you do not know this information, contact

your system administrator and ask them to carry out the test.

A detailed description about the procedure is contained in the

documentation for the Adobe Configuration Guide at:

http://help.sap.com/saphelp_nw2004s/helpdata/en/37/504b8cbc2848a494fac

fdc09a359b1/frameset.htm -> Adobe Document Services Configuration

Guide -> Configuring the Web Service -> Securing Access to the Web

Service ->Configuration Check -> Configuration Check for PDF-Based

Forms in ABAP -> Checking the User and Password

- If the system displays the version number of ADS, the

configuration of the user and password is correct.

-> Proceed to the next point (4).

- If the system does not display a version number (the page in

the Web browser does not change, and submit continues to be

displayed), the configuration of ADS is incorrect.

-> Contact your system administrator and ask them to correct

the configuration for the user and password.

4. Check the

settings for the destination service





To use the destination service on AS Java, settings are required on AS

ABAP and AS Java. Therefore, this test contains several steps.

4.1 In your ABAP system (transaction SA38), call the

FP_CHECK_DESTINATION_SERVICE program




a) First of all, execute the program without selecting the option

"With Destination Service".

The system processes a test form in the background and displays the

size of the generated PDF. It does not use the destination service

in the process.

b) Now select the option "With Destination Service" and execute the

program again. The system processes the test form, using the

destination service.

- If the system displays the same message (file size of generated





PDF) as it does in a), the configuration of the destination

service is correct.

-> Proceed to the next point (5).

- If the system issues an error message, the configuration of the

destination service is incorrect.

-> Carry out tests 4.2 to 4.4.

4.2 Check whether the /default_host/sap/bc/fp and

/default_host/sap/bc/fpads ICF services are active. (transaction

SICF). If this service is not active, activate it. Note: As of NW2004s

Support Package Stack 12, when you bundle in distributed systems (in

other words, for "non-double-stack installations"), it is optional to

use the fpads ICF service

4.3 Check the settings for the ICF service.

a) Enter the following URL in your Web browser:

http://<server>:<port>/sap/bc/fp/form/layout/fp_test_00.xdp

<server> is the AS ABAP, <port> is the HTTP port of the AS

ABAP. (you can determine this information using transaction

SICF).

b) In the dialog box for the user, enter ADS_AGENT and the relevant

password.

- If the ICF service settings are correct, the browser displays

the layout information of the FP_TEST_00 form in XML format.

-> Proceed with point 4.4.

- If the browser displays an error message instead of the XML

file, a configuration error occurred.

-> Check whether the user ADS_AGENT exists on the AS ABAP, and

if the user has the required authorizations and roles

(SAP_BC_FP_ICF).

4.4. Check the settings for the destination service on AS Java

a) Call Visual Administrator and navigate to Services ->

Destinations

(detailed instructions are available on the Help Portal at:

http://help.sap.com/saphelp_nw2004s/helpdata/en/37/504b8cbc2848a494

facfdc09a359b1/frameset.htm ->Adobe Document Services Configuration

Guide -> Configuring the Web Service -> Securing Access to the Web

Service -> Creating or Changing the Destination Service)

b) Extend the setting in field

URL under Connection Settings





to:

http://<server>:<port>

/sap/bc/fp/form/layout/fp_test_00.xdp





(The <server> and <port> that are already available refer to the AS

ABAP.)

c) Choose 'Save and Test'

d) The system calls the ABAP system that stores the form templates.

- If the settings are correct, the system issues the message:

"HTTP GET response code 200 Content Type/xml."

-> Proceed with point 5.

- If the system issues an error message, the configuration of the

destination service is incorrect.

-> Contact your system administrator and ask them to correct

the settings for the destination service.

e)

Do not forget to change the URL back to





http://<server>:<port>.





5.

Generated PDF with additional information





Call your form and save the generated PDF with additional information

locally. You receive a PDF with attachments, which enable you to

analyze the problem in detail.

Information about the PDF with additional information is available in

the problem analysis guide (PAG) for SAP NetWeaver (TM) at:

http://help.sap.com/saphelp_nw70/helpdata/en/71/7ffb3f6c78ee28e

10000000a1550b0/frameset.htm ->Usage Type Application Server

Java -> Problem Analysis Scenario for Adobe Document Services

-> Adobe Rendering Error





Setting using transaction SFP





For more information about how to proceed if you use the dialog box in

transaction SFP to set this function, see the documentation for SAP

Interactive Forms by Adobe in the SAP Help Portal at:

http://help.sap.com/saphelp_nw70/helpdata/en/37/47a2be350c4ac8a

fe36b691203971f/frameset.htm

(You can display the document in German at:

http://help.sap.com/saphelp_

nw70/helpdata/de/37/47a2be350c4ac8afe36b691203971f/frameset.htm

)

-> SAP Interactive Forms by Adobe -> PDF-Based Print Forms ->

Calling Forms in an Application Program -> Saving Runtime

Information and a Generated PDF Locally





Setting using user settings





You can also use the user settings to activate the function "PDF with





Additional Information". Proceed as follows:

1. Call transaction SU3 ('Maintain User Profile') or SU01

('User Maintenance').

Note that you require the relevant authorization for the user

maintenance of other users.

2. Choose the tab page 'Parameters', and enter the required

parameters and values:

FPTRACELEVEL = 04

Setting the trace to the value required for the local saving of

runtime information and for the generation of the PDF that

contains additional information.

FPTRACEFILE = <directory>\<file name>

File for the local saving of runtime information This

specification is optional.

FPSAVEERRORPDF = X

The system generates a PDF that contains additional

information.

FPERRORPDFFILE = <directory>\<file name>

File for locally saving the PDF that contains additional

information





Caution:

Local saving is possible only for applications that





have a GUI connection, and therefore, this is not supported for

Web Dynpro ABAP.

3. These values then have a fixed assignment to the user.





Reset these values after troubleshooting is

completed

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