Solution
In order to find the cause of the error, proceed as follows (depending on
the scenario that you use): Note that you require administration
authorization for some steps.
Contents
I ABAP:
1. Test program FP_TEST_00
2. Test program FP_PDF_TEST_00, RFC connection to ADS
3. Testing the user and password
4. Test destination service
5. Generated PDF with additional information
II Web Dynpro for Java
1. Testing the user and password
2. Generated PDF with additional information
I ABAP:
1. Use transaction SA38 to execute the program
FP_TEST_00.
Detailed information about this test program and about how you
should then proceed is given in the Adobe Document Services
Configuration Guide in the Help Portal under:
http://help.sap.com/saphelp_nw2004s/helpdata/en/37/504b8cbc2848a494
facfdc09a359b1/frameset.htm -> Adobe Document Services
Configuration Guide -> Configuring the Web Service -> Securing
Access to the Web Service ->Configuration Check -> Configuration
Check for PDF-Based Forms in ABAP
- If the FP_TEST_00 form is displayed in the print preview, the
ADS configuration is correct.
-> Check your application program that contains the call for
the form, and the form itself, for possible errors See point 5
for further information.
- If the system displays an error message instead of a form, the
configuration of ADS is incorrect.
-> Carry out the additional tests from point 2 onwards.
2. Use transaction SA38 to execute the program
FP_PDF_TEST_00.
This enables you to check the
RFC connection to ADS (see the
reference to the documentation given above).
- If the system displays the version number of ADS, the
configuration of the RFC connection is correct.
-> Proceed to point 4.
- You receive one of the following error messages:
1. If the system displays dialog fields for user and password
instead of the version number, the entries for user and
password in the RFC connection do not match the entries in user
management.
-> Check the user and the password. Continue with point 3.
2. The system displays a "SYSTEM ERROR" with the following
text:
"ERROR CODE : 100.101
ERROR MESSAGE : SOAP Runtime Exception: CSoapExceptionTransport
: HTTP send returned with status code"
-> Contact your system administrator and ask them to check or
correct the details for target device, service number and path
prefix in the RFC connection (transaction SM59).
3. If the system displays an error message stating that there
is no valid HTTP connection, then there is no RFC connection to
ADS.
-> Contact your system administrator and ask them to correct or
create the RFC connection (transaction SM59).
3. Check the
user and password of ADS
Requirement:
In order to carry out this test, you must know the user
and password for ADS. If you do not know this information, contact
your system administrator and ask them to carry out the test.
A detailed description about the procedure is contained in the
documentation for the Adobe Configuration Guide at:
http://help.sap.com/saphelp_nw2004s/helpdata/en/37/504b8cbc2848a494fac
fdc09a359b1/frameset.htm -> Adobe Document Services Configuration
Guide -> Configuring the Web Service -> Securing Access to the Web
Service ->Configuration Check -> Configuration Check for PDF-Based
Forms in ABAP -> Checking the User and Password
- If the system displays the version number of ADS, the
configuration of the user and password is correct.
-> Proceed to the next point (4).
- If the system does not display a version number (the page in
the Web browser does not change, and submit continues to be
displayed), the configuration of ADS is incorrect.
-> Contact your system administrator and ask them to correct
the configuration for the user and password.
4. Check the
settings for the destination service
To use the destination service on AS Java, settings are required on AS
ABAP and AS Java. Therefore, this test contains several steps.
4.1 In your ABAP system (transaction SA38), call the
FP_CHECK_DESTINATION_SERVICE program
a) First of all, execute the program without selecting the option
"With Destination Service".
The system processes a test form in the background and displays the
size of the generated PDF. It does not use the destination service
in the process.
b) Now select the option "With Destination Service" and execute the
program again. The system processes the test form, using the
destination service.
- If the system displays the same message (file size of generated
PDF) as it does in a), the configuration of the destination
service is correct.
-> Proceed to the next point (5).
- If the system issues an error message, the configuration of the
destination service is incorrect.
-> Carry out tests 4.2 to 4.4.
4.2 Check whether the /default_host/sap/bc/fp and
/default_host/sap/bc/fpads ICF services are active. (transaction
SICF). If this service is not active, activate it. Note: As of NW2004s
Support Package Stack 12, when you bundle in distributed systems (in
other words, for "non-double-stack installations"), it is optional to
use the fpads ICF service
4.3 Check the settings for the ICF service.
a) Enter the following URL in your Web browser:
http://<server>:<port>/sap/bc/fp/form/layout/fp_test_00.xdp
<server> is the AS ABAP, <port> is the HTTP port of the AS
ABAP. (you can determine this information using transaction
SICF).
b) In the dialog box for the user, enter ADS_AGENT and the relevant
password.
- If the ICF service settings are correct, the browser displays
the layout information of the FP_TEST_00 form in XML format.
-> Proceed with point 4.4.
- If the browser displays an error message instead of the XML
file, a configuration error occurred.
-> Check whether the user ADS_AGENT exists on the AS ABAP, and
if the user has the required authorizations and roles
(SAP_BC_FP_ICF).
4.4. Check the settings for the destination service on AS Java
a) Call Visual Administrator and navigate to Services ->
Destinations
(detailed instructions are available on the Help Portal at:
http://help.sap.com/saphelp_nw2004s/helpdata/en/37/504b8cbc2848a494
facfdc09a359b1/frameset.htm ->Adobe Document Services Configuration
Guide -> Configuring the Web Service -> Securing Access to the Web
Service -> Creating or Changing the Destination Service)
b) Extend the setting in field
URL under Connection Settings
to:
http://<server>:<port>
/sap/bc/fp/form/layout/fp_test_00.xdp
(The <server> and <port> that are already available refer to the AS
ABAP.)
c) Choose 'Save and Test'
d) The system calls the ABAP system that stores the form templates.
- If the settings are correct, the system issues the message:
"HTTP GET response code 200 Content Type/xml."
-> Proceed with point 5.
- If the system issues an error message, the configuration of the
destination service is incorrect.
-> Contact your system administrator and ask them to correct
the settings for the destination service.
e)
Do not forget to change the URL back to
http://<server>:<port>.
5.
Generated PDF with additional information
Call your form and save the generated PDF with additional information
locally. You receive a PDF with attachments, which enable you to
analyze the problem in detail.
Information about the PDF with additional information is available in
the problem analysis guide (PAG) for SAP NetWeaver (TM) at:
http://help.sap.com/saphelp_nw70/helpdata/en/71/7ffb3f6c78ee28e
10000000a1550b0/frameset.htm ->Usage Type Application Server
Java -> Problem Analysis Scenario for Adobe Document Services
-> Adobe Rendering Error
Setting using transaction SFP
For more information about how to proceed if you use the dialog box in
transaction SFP to set this function, see the documentation for SAP
Interactive Forms by Adobe in the SAP Help Portal at:
http://help.sap.com/saphelp_nw70/helpdata/en/37/47a2be350c4ac8a
fe36b691203971f/frameset.htm
(You can display the document in German at:
http://help.sap.com/saphelp_
nw70/helpdata/de/37/47a2be350c4ac8afe36b691203971f/frameset.htm
)
-> SAP Interactive Forms by Adobe -> PDF-Based Print Forms ->
Calling Forms in an Application Program -> Saving Runtime
Information and a Generated PDF Locally
Setting using user settings
You can also use the user settings to activate the function "PDF with
Additional Information". Proceed as follows:
1. Call transaction SU3 ('Maintain User Profile') or SU01
('User Maintenance').
Note that you require the relevant authorization for the user
maintenance of other users.
2. Choose the tab page 'Parameters', and enter the required
parameters and values:
FPTRACELEVEL = 04
Setting the trace to the value required for the local saving of
runtime information and for the generation of the PDF that
contains additional information.
FPTRACEFILE = <directory>\<file name>
File for the local saving of runtime information This
specification is optional.
FPSAVEERRORPDF = X
The system generates a PDF that contains additional
information.
FPERRORPDFFILE = <directory>\<file name>
File for locally saving the PDF that contains additional
information
Caution:
Local saving is possible only for applications that
have a GUI connection, and therefore, this is not supported for
Web Dynpro ABAP.
3. These values then have a fixed assignment to the user.
Reset these values after troubleshooting is
completed
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