SAP Solution Manager Features

Implementing and Upgrading SAP Solutions

1. Central access to all tools for your project (Project Administration, Business Blueprint, Configuration, create Group Rollout templates)
2. Central management of all information for your Project (roadmaps, system landscape, project documentation)
3. Compare and synchronize customizing between SAP components


Solution Documentation

1. Analysis projects to evaluate business processes (Solution Documentation Assistant)
2. Support in managing user developments and modifications (Custom Development
Management Cockpit)


Test Management

1. Central Test Management (Test Management)
2. Test Evaluation


Business Processes Operations

1. Monitoring business processes and jobs in the entire system landscape
2. Job Management (Job Scheduling Management)


System Administration

1. Central System Administration
2. Analysis of your system landscape with Service Level Reporting
3. Real-time System Monitoring


SAP Engagement and Service Delivery

1. Using SAP services (Service Delivery)
2. Tracking problems (Issue Management)

Incident Management

Solution support with workflow to create and process problem messages (Incident
Management)


Change Request Management and Change Management

1. Control changes in projects (Change Request Management)
2. Change control (Quality Gate Management, Maintenance Optimizer, Automatic
Distribution of Maintenance Certificates)


Root Cause Analysis

Problem analysis and error-resolution with Root Cause Analysis tools