How do SAP and its partners support existing customers in upgrading?
Even though every upgrade is a unique situation, reliable and proven tools exist to
help ensure a smooth transition. However, you may encounter special opportunities
and challenges with your technical upgrade. Through dedicated market analysis
and customer surveys, SAP has identified the typical challenges and constantly
evolves its portfolio of upgrade services, tools, and content to address them.
A dedicated range of SAP tools and services can assist you with the upgrade
project throughout its lifecycle – from discovery and evaluation to implementation.
You can find more information about the upgrade tools SAP offers at
www.service.sap.com/upgradetools
. For more information about the upgrade
services portfolio, see SAP Service Marketplace at
www.service.sap.com/upgradeservices
.
Your organization can tailor these offerings to your specific needs according to
your experience, current landscape, and the scope of the upgrade project. The
appropriate engagement level provides for the effective planning and costeffective
execution of your project. SAP and selected partners align dedicated
offerings and upgrade packages for customers who need assistance during
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